{"id":701,"date":"2024-09-04T15:11:54","date_gmt":"2024-09-04T13:11:54","guid":{"rendered":"https:\/\/lbs.dk\/cnvshf\/?page_id=701"},"modified":"2025-04-10T15:05:43","modified_gmt":"2025-04-10T13:05:43","slug":"warranty-returns","status":"publish","type":"page","link":"https:\/\/canvashifi.com\/cz\/support\/warranty-returns\/","title":{"rendered":"Z\u00e1ruka a vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"<section class=\"ct-section\" style=\"color:#ffffff; background-color:rgb(0,0,0)\">\n\t\t<div class=\"ct-section-inner-wrap\">\n\t\t\t<div id=\"le_fulltext_wrapper-block_afa4353719707076e384c711b46f437d\" class=\"le_section le_fulltext\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"le_fulltext_first le_w50 le_ta_left\">\n\t\t\t\t\t\t\t<h1>Z\u00e1ruka a vr\u00e1cen\u00ed zbo\u017e\u00ed<\/h1>\n<p><strong>Proces vr\u00e1cen\u00ed<\/strong><\/p>\n<ul>\n<li>I kdy\u017e jsme si jist\u00ed, \u017ee CANVAS je pro ka\u017ed\u00e9ho, ch\u00e1peme, \u017ee ne v\u0161echno je pro ka\u017ed\u00e9ho. Pokud m\u00e1te pocit, \u017ee CANVAS nen\u00ed pro v\u00e1s, pak prvn\u00ed v\u011bc, kterou mus\u00edte ud\u011blat, je zaslat e-mail do 45 dn\u016f od obdr\u017een\u00ed produkt\u016f na adresu <a title=\"hello@canvashifi.com\" href=\"mailto:hello@canvashifi.com\">hello@canvashifi.com<\/a>\u00a0a informujte n\u00e1s o tom, \u017ee chcete sv\u016fj n\u00e1kup vr\u00e1tit. Nezapome\u0148te uv\u00e9st d\u016fvod. Je velmi d\u016fle\u017eit\u00e9, abyste CANVAS zabalili p\u0159esn\u011b tak, jak jste jej obdr\u017eeli, do origin\u00e1ln\u00ed p\u0159epravn\u00ed krabice. Kr\u00e1tce pot\u00e9 na va\u0161i \u017e\u00e1dost odpov\u00edme. E-mailem v\u00e1m bude zasl\u00e1n p\u0159edplacen\u00fd p\u0159epravn\u00ed \u0161t\u00edtek, kter\u00fd nalep\u00edte na krabici a budete postupovat podle na\u0161ich pokyn\u016f t\u00fdkaj\u00edc\u00edch se vr\u00e1cen\u00ed.<\/li>\n<li translate=\"no\">Po\u010dkejte, a\u017e v\u00fdrobek p\u0159istane na schv\u00e1len\u00e9m m\u00edst\u011b ur\u010den\u00ed CANVAS. Tento proces obvykle trv\u00e1 3 a\u017e 10 pracovn\u00edch dn\u016f. Z\u00e1le\u017e\u00ed v\u00fdhradn\u011b na tom, odkud v\u00fdrobek p\u0159ich\u00e1z\u00ed. Jakmile v\u00fdrobek doraz\u00ed, zkontrolujeme jej, abychom se ujistili, \u017ee dorazil se v\u0161emi p\u016fvodn\u00edmi materi\u00e1ly a je ve stavu jako nov\u00fd. Za p\u0159edpokladu, \u017ee v\u0161e vypad\u00e1 v po\u0159\u00e1dku, co\u017e je t\u00e9m\u011b\u0159 v\u017edy, v\u00e1s budeme kontaktovat a sd\u011bl\u00edme v\u00e1m, \u017ee v\u00fdrobek byl p\u0159ijat a \u017ee se zpracov\u00e1v\u00e1 vr\u00e1cen\u00ed pen\u011bz. Podle na\u0161ich zku\u0161enost\u00ed obvykle trv\u00e1 7 a\u017e 10 dn\u00ed, ne\u017e se pen\u00edze vr\u00e1t\u00ed na v\u00e1\u0161 \u00fa\u010det. Od \u010d\u00e1stky, kter\u00e1 m\u00e1 b\u00fdt vr\u00e1cena, bude ode\u010dten poplatek za vr\u00e1cen\u00ed ve v\u00fd\u0161i 100 \u20ac \/ 200 \u20ac. Poplatek za vr\u00e1cen\u00ed je \u00fa\u010dtov\u00e1n za ka\u017ed\u00fd odeslan\u00fd v\u00fdrobek.<\/li>\n<li>Pokud v\u00e1m byly z dodan\u00fdch produkt\u016f \u00fa\u010dtov\u00e1ny dovozn\u00ed dan\u011b, jste povinni po\u017e\u00e1dat o jejich vr\u00e1cen\u00ed dan\u00e9ho dopravce, kter\u00fd v\u00e1m je \u00fa\u010dtoval (DHL, FedEx, TNT, UPS).<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Z\u00e1ru\u010dn\u00ed p\u0159edpisy!<\/strong><\/p>\n<ul>\n<li>Spole\u010dnost CANVAS poskytuje na v\u0161echny prod\u00e1van\u00e9 produkty prodlou\u017eenou z\u00e1ruku na 3 roky.<\/li>\n<li>Z\u00e1ruka se vztahuje na v\u00fdrobn\u00ed vady, co\u017e zahrnuje n\u00e1hradn\u00ed d\u00edly a pr\u00e1ci.<\/li>\n<li>Z\u00e1ruka se nevztahuje na po\u0161kr\u00e1b\u00e1n\u00ed\/minim\u00e1ln\u00ed po\u0161kozen\u00ed, opot\u0159eben\u00ed, nespr\u00e1vn\u00e9 pou\u017eit\u00ed, nespr\u00e1vn\u00e9 p\u0159ipojen\u00ed, nedostate\u010dnou celkovou \u00fadr\u017ebu, praskl\u00fd povrch sk\u0159\u00edn\u011b, kr\u00e1de\u017e nebo po\u017e\u00e1r.<\/li>\n<li>Z\u00e1ruka je platn\u00e1 pouze v p\u0159\u00edpad\u011b, \u017ee je k n\u00ed p\u0159ilo\u017eena faktura obsahuj\u00edc\u00ed \u00fadaje o datu n\u00e1kupu.<\/li>\n<li>Pokud si z\u00e1ru\u010dn\u00ed p\u0159\u00edpad vy\u017e\u00e1d\u00e1 v\u00fdm\u011bnu d\u00edl\u016f, kter\u00e9 ji\u017e nejsou k dispozici, nahrad\u00edme je podobnou sou\u010d\u00e1st\u00ed nebo v\u00fdrobkem.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Co se stane, kdy\u017e se n\u011bco rozbije?<\/strong><\/p>\n<p>Jist\u011b v\u00e1s pot\u011b\u0161\u00ed, \u017ee jsme na\u0161e v\u00fdrobky navrhli tak, abyste si je mohli snadno opravit sami, tak\u017ee v p\u0159\u00edpad\u011b poruchy n\u011bkter\u00e9ho d\u00edlu nen\u00ed nutn\u00e9 zas\u00edlat je tam a zp\u011bt. Kontaktujte n\u00e1s a my v\u00e1s provedeme postupem, jak vym\u011bnit ovlada\u010d, modul zesilova\u010de nebo cokoli podobn\u00e9ho.<\/p>\n<p>B\u011bhem n\u011bkolika minut v\u00e1m poskytneme pot\u0159ebn\u00e9 d\u00edly a n\u00e1vod, jak je vym\u011bnit - v\u011b\u0159te n\u00e1m, je to velmi snadn\u00e9! B\u011bhem tohoto procesu se na v\u00e1s samoz\u0159ejm\u011b st\u00e1le vztahuje na\u0161e z\u00e1ruka.<\/p>\n<p>V p\u0159\u00edpad\u011b, \u017ee je t\u0159eba v\u00fdrobek vr\u00e1tit, je pro zp\u011btnou p\u0159epravu vy\u017eadov\u00e1n origin\u00e1ln\u00ed obal.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":1524,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-701","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/canvashifi.com\/cz\/wp-json\/wp\/v2\/pages\/701","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/canvashifi.com\/cz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/canvashifi.com\/cz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/canvashifi.com\/cz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/canvashifi.com\/cz\/wp-json\/wp\/v2\/comments?post=701"}],"version-history":[{"count":0,"href":"https:\/\/canvashifi.com\/cz\/wp-json\/wp\/v2\/pages\/701\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/canvashifi.com\/cz\/wp-json\/wp\/v2\/pages\/1524"}],"wp:attachment":[{"href":"https:\/\/canvashifi.com\/cz\/wp-json\/wp\/v2\/media?parent=701"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}